UB EIS Service Request and Problem Submission for Remedy Tickets
If there is an URGENT PROBLEM, fill out and submit this form, and also call our Network Operations Center (NOC) at (716) 645-3531 -- ask them to page us.
Enter your UBIT name and click Lookup to auto-fill your information below
Contact's Name*
Contact's Phone Number*
Send email updates to*
Service name or machine name*
Other
Accounts
Acsbatch
Acsdev
Active Directory
Adams Dev
Adams Prod
Adams QA
App-V
Authentication
Autosys
Autoweb
AWA
BCPT
Bird
Blackberry
BlackBoard Dev
BlackBoard Prod
BlackBoard QA
Calendar - Oracle
CAS Dev
CAS Prod
Chat
Clarity Dev
Clarity Prod
Coeus Dev
Coeus Prod
Coeus QA
Coeus Train
Confluence
DARS Dev
DARS Prod
Database - General
devapp
devdb
DNS
Download
DW
Email - General
Email - Exchange
fileadc
Firewall
HFNetChk
HOD - Host on Demand
HR
IBM Mainframe Dev
IBM Mainframe Prod
IBM Mainframe Test
IDB Dev
IDB Prod
ImageNow
ISOnline Dev
ISOnline Prod
ISOnline QA
Library Dev
Library Prod
MyUB
Niku Dev
Niku Prod
Parking Dev
Parking Prod
PeopleSoft - General
Phonesys Dev
Phonesys Prod
Printing - General
Printing - iprint
Public Computing Labs
Sevis Dev
Sevis Prod
SIRI Dev
SIRI Prod
SIRI QA
SQL Hosting
Stat
Streaming - Helix
Streaming - Windows
Switch
Time
txprod
UB Business Dev
UB Business Prod
UB Business QA
UBCard
UBDevelopment
UBUnix
UBFS
VoIP Forwarding
Web Farm Prod
Web Farm QA
Web Registration
Windows Services (Other)
Wings
WSUS
Other:
Please select Remedy Client Department if applicable
Other
Academic Computing Services
Administrative Computing Services
Enterprise Infrastructure Services
Operational Support Services
Other
Please leave the default value of "Other" if you are unsure.
Request or Problem Summary*
Request or Problem Details*
When needed:
Immediately
One Business day
Two business days
One Week
Mutual Convenience
* required field
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