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FILE RESTORE REQUESTS

This form is used to request file restoration from backups.

It will send a message to the CIT Technical Services Support Staff, who will usually perform the restore within the next working day.

Please make sure to specify which host you lost your files from. Equivalent hosts are okay (e.g.) all timeshare hosts on the SunCluster (UBUNIX).

You must answer ALL the following questions so that your file may be restored correctly and quickly.

IMPORTANT: Backups are done every morning. Your file must have existed at the time of the backup for it to be restored. (i.e.: A file that was created at 4:00pm and lost at 4:15pm that same day is NOT restorable. Files created in /tmp and /var/tmp are also not recoverable.)

Name:
Email Address (only one):
What host were your files lost from?
Are the files you want to recover your files? Yes No

If no enter the login name of the owner of the lost files:
**NOTE** These files can either be restored to their original location, which will OVERWRITE any file of the same name in that directory, OR to a temporary location (e.g.) /temp on the CIT SunCluster (UBUNIX) which must be retrieved within 24 HOURS.

Do you want the files restored to their original location? Yes No
If no where should files be restored?

Restoring Central Email Folders

Please note:

Were messages lost from your mailbox/inbox?: Yes No
If yes what folder were they in?
Deletion/Corruption Date:
Approximate Creation Date:

Enter "long ago" if it was over a month ago.

Restoring directories:

Give the full pathname of the directory that the files were in:


What kind of files do you want from that directory?
  1. All regular files - No subdirectories or dot files
  2. All regular files including 'dot' files, but no subdirectories
  3. All files, subdirectories included
  4. Individual files - Please complete the appropriate section below.
Deletion/Corruption Date:
Last Modification Date:
Approximate Creation Date:

Enter "long ago" if it was over a month ago.

Restoring individual files:

File 1:
Deletion/Corruption Date:
Last modification date:
Approximate creation date:

Enter "long ago" if it was over a month ago.

File 2:
Deletion/Corruption Date:
Last modification date:
Approximate creation date:

Enter "long ago" if it was over a month ago.

File 3:
Deletion/Corruption Date:
Last modification date:
Approximate creation date:

Enter "long ago" if it was over a month ago.
Please include any explanatory text you feel is necessary.



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